Refund policy
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shipping@elite-wrestling.com.
If your return is accepted, we’ll send you a return address, as well as instructions on how and where to send your package. Please note that customers are responsible for covering the return shipping costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at shipping@elite-wrestling.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. In such cases, we will provide an appropriate solution.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as perishable goods.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Customers are responsible for return shipping costs under the EU cooling-off period unless otherwise agreed.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
In some cases, a partial refund may be granted. This may apply if the item is returned in a condition that is not fully compliant with our return requirements, or if parts of the order are missing.
If more than 15 business days have passed since we’ve approved your return, please contact us at shipping@elite-wrestling.com.